How AI voice agents handle after-hours call routing to reduce missed sales opportunities 

For many businesses, the workday ends at 6 PM.     But does customer intent follow a schedule? Well, that is a big NO.     Your customers are not time-bound, and that’s a reason to remain operational. They can interact with the business at any point in time to solve their queries.     A potential buyer might call at 8 PM after finishing work; a prospect might search for […]

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