Ensure human-like interaction at every digital touchpoint

Drive more revenue with intelligent AI agents that deliver human-like conversations across digital channels 

Ensure human-like interaction at every digital touchpoint

Drive more revenue with intelligent AI agents that deliver human-like conversations across digital channels 

Reimagining D2C solutions with Agentic AI

Abandoned cart recovery

Turn drop-offs into revenue opportunities by enabling timely, intelligent communication through AI voice, chat, and WhatsApp. Instead of losing potential customers at critical points like checkout, reach out to them with personalized, contextual follow-ups, and real-time responses for turning lost interest into completed conversions.

COD to prepaid conversion

Reduce return losses by seamlessly converting Cash-on-Delivery (COD) orders into prepaid purchases using automated AI workflows. Through timely voice calls, offering customers additional incentives or loyalty points, automated AI voice calls can engage them post-checkout to minimize costly returns and improve delivery success rates.

Timely reorder reminders

Boost repeat purchases by reaching customers at the right moment with automated AI-driven reminders. Pharynx Voice identifies reorder cycles and engages customers through voice calls, prompting them to replenish before they run out. This proactive outreach enhances customer convenience and strengthens brand loyalty.

Post delivery feedback

Leverage AI-powered analysis of omnichannel communication to uncover the true voice of your customer. By evaluating interactions across voice calls, chat, email, and messaging platforms, Pharynx Insights delivers actionable data points into customer sentiments, needs, and pain points enabling brands to build stronger, trust-based relationships with customers.

Missed deliveries resolved

After identifying a Non-Delivery Report (NDR), Pharynx Voice can instantly initiate automated communication with the customer to verify and update delivery details. Whether it’s an address clarification, timing issue, or contact confirmation, the system ensures real-time engagement across voice, WhatsApp, or chat for a successful reattempt.

Effortless product discovery

Make product discovery seamless and intuitive with an AI-powered chatbot that converses like a human. Pharynx’s intelligent assistant understands customer intent, answers queries in real time, and guides users to the right products based on their preferences through a personalized human-like interaction.

Abandoned cart recovery

Turn drop-offs into revenue opportunities by enabling timely, intelligent communication through AI voice, chat, and WhatsApp. Instead of losing potential customers at critical points like checkout, reach out to them with personalized, contextual follow-ups, and real-time responses for turning lost interest into completed conversions.

COD to prepaid conversion

Reduce return losses by seamlessly converting Cash-on-Delivery (COD) orders into prepaid purchases using automated AI workflows. Through timely voice calls, offering customers additional incentives or loyalty points, automated AI voice calls can engage them post-checkout to minimizes costly returns and improve delivery success rates.

Timely reorder reminders

Boost repeat purchases by reaching customers at the right moment with automated AI-driven reminders. Pharynx Voice identifies reorder cycles and engages customers through voice calls, prompting them to replenish before they run out. This proactive outreach enhances customer convenience and strengthens brand loyalty.

Post delivery feedback

Leverage AI-powered analysis of omnichannel communication to uncover the true voice of your customer. By evaluating interactions across voice calls, chat, email, and messaging platforms, Pharynx Insights delivers actionable data points into customer sentiments, needs, and pain points enabling brands to build stronger, trust-based relationships with customers.

Missed deliveries resolved

After identifying a Non-Delivery Report (NDR), Pharynx Voice can instantly initiate automated communication with the customer to verify and update delivery details. Whether it’s an address clarification, timing issue, or contact confirmation, the system ensures real-time engagement across voice, WhatsApp, or chat for a successful reattempt.

Effortless product discovery

Make product discovery seamless and intuitive with an AI-powered chatbot that converses like a human. Pharynx’s intelligent assistant understands customer intent, answers queries in real time, and guides users to the right products based on their preferences through a personalized human-like interaction.

Impact we created

27

More abandoned carts recovered

16

Orders converted from COD to prepaid

14

Increase in subscription product revenue

23

Increase in customer feedback collection

Impact we created

23

Abandoned cart recovery

71

Customer queries resolved

42

Customer feedback collected

16

Boost in subscription sales

Drive service excellence with these benefits

Higher customer satisfaction

Personalized recommendations based on user preferences help reduce post-purchase dissonance by aligning products and messaging with individual needs. This tailored approach enhances customer satisfaction, creating a seamless journey that feels relevant, thoughtful, and built around what the customer truly wants. 

Increased ROAS

By leveraging AI-powered intelligent voice calling and chat, businesses can automate personalized outreach and timely follow-ups, leading to improved customer engagement and conversion rates. This targeted automation significantly boosts Return on Ad Spend (ROAS), enabling brands to achieve higher marketing efficiency.  

Reduced RTO

By proactively engaging customers to confirm delivery details, convert COD to prepaid, and resolve address-related issues, AI calling minimizes failed deliveries, which streamline operations and preserves revenue. Reduced Return to Origin (RTO) rates through AI-powered calling agents lead to substantial savings in logistics costs. 

Stronger customer retention

Continuous engagement beyond the first purchase by offering personalized post-purchase support, loyalty program nudges, and timely reminders tailored to each customer, Pharynx Voice assistant ensures consistent and context-driven interaction that builds trust, strengthens brand affinity, and encourages repeat purchases turning one-time buyers into long-term loyal customers.

Higher customer satisfaction

Personalized recommendations based on user preferences help reduce post-purchase dissonance by aligning products and messaging with individual needs. This tailored approach enhances customer satisfaction, creating a seamless journey that feels relevant, thoughtful, and built around what the customer truly wants. 

Higher customer satisfaction

Personalized recommendations based on user preferences help reduce post-purchase dissonance by aligning products and messaging with individual needs. This tailored approach enhances customer satisfaction, creating a seamless journey that feels relevant, thoughtful, and built around what the customer truly wants. 

Increased ROAS

By leveraging AI-powered intelligent voice calling and chat, businesses can automate personalized outreach and timely follow-ups, leading to improved customer engagement and conversion rates. This targeted automation significantly boosts Return on Ad Spend (ROAS), enabling brands to achieve higher marketing efficiency.  

Increased ROAS

By leveraging AI-powered intelligent voice calling and chat, businesses can automate personalized outreach and timely follow-ups, leading to improved customer engagement and conversion rates. This targeted automation significantly boosts Return on Ad Spend (ROAS), enabling brands to achieve higher marketing efficiency.  

Reduced RTO

By proactively engaging customers to confirm delivery details, convert COD to prepaid, and resolve address-related issues, AI calling minimizes failed deliveries, which streamline operations and preserves revenue. Reduced Return to Origin (RTO) rates through AI-powered calling agents lead to substantial savings in logistics costs. 

Reduced RTO

By proactively engaging customers to confirm delivery details, convert COD to prepaid, and resolve address-related issues, AI calling minimizes failed deliveries, which streamline operations and preserves revenue. Reduced Return to Origin (RTO) rates through AI-powered calling agents lead to substantial savings in logistics costs. 

Blogs

Experience the power of AI with our agentic platform

Looking to deliver retail experiences that feel
one-on-one at scale?

Experience the power of AI with our agentic platform