AI-powered smart assistant for real-time interactions

Delivers multilingual, real-time interactions empowering customers, prospects, and employees with precise information

AI-powered smart assistant for real-time interactions

Delivers multilingual, real-time interactions empowering customers, prospects, and employees with precise information

Product Overview

  • Built to unify people, processes, and platforms, Pharynx Hive empowers prospects and employees.
  • The smart assistant instantly resolves employees’ HR, IT, and admin queries.
  • Delivers real-time, contextual assistance and acts as an interactive training module. 

Built to unify people, processes, and platforms, Hive empowers prospects/ employees and boost efficiency with always-on support across all digital touchpoints The smart asistant instantly resolves employees’ HR, IT, and admin queries while delivering real-time, contextual assistance and also acting as an interactive training module.

Hive’s capability stack

Multichannel deployment

Pharynx Hive seamlessly integrates across CRMs, ERPs and internal portals to ensure seamless accessibility to users across multiple touchpoints.

Workflow
automation

Automate routine work flows effortlessly with Pharynx Hive. The smart assistant can understand conversational context to ensure query resolution.

Multilingual
support

Ensure smart support to your clients in the language of their preferences. Pharynx Hive ensures conversational support in real-time with context-aware responses.

Personalized conversation

Pharynx Hive’s smarter paths to client query resolution ensure personalized conversation to empower teams and reduce support load to manual assistants.

Multichannel deployment

Hive seamlessly integrates across CRMs, ERPs and internal portals to ensure seamless accessibility to users across multiple touchpoints.

Workflow automation

Automate routine workflows effortlessly with Hive. The smart assistant can understand conversational context to ensure query resolution.

Multilingual support

Ensure smart support to your clients in the language of their preferences. Hive ensures conversational support in real-time with context-aware responses.

Personalized conversation

Hive’s smarter paths to client query resolution ensure personalized conversation to empower teams and reduce support load to manual assistants.

Impact we created

68

More time spent by users

17

Increase in chats to leads ratio

74

Reduction in wait times

28

Improvement in training rate

Impact we created

68

More time spent by users

17

Increase in chats to leads ratio

74

Reduction in wait times

28

Improvement in training rate

Product features

User-friendly interface

Pharynx Hive is designed with simplicity at its core, making it easy for anyone to use. Its clean, intuitive interface ensures smooth navigation with queries regarding internal workflows. Its employe-centric user-interface ensures easy access to information instantly. With Pharynx Hive, empowering teams is easier than ever.

NLP capabilities

Pharynx Hive leverages advanced Natural Language Processing to understand human queries with precision. It interprets varied sentence structures and multilingual inputs seamlessly. This ensures conversations feel natural and responses stay accurate across all topics. With NLP at its core, Pharynx Hive delivers a truly intelligent and conversational support experience.

Intent recognition

Pharynx Hive understands the true intent behind every query, not just the keywords. This ensures the response is always going to be context-aware and right to the user’s query. Its AI-powered capabilities analyze context to deliver accurate, relevant responses instantly. Smarter intent recognition means faster resolutions and more satisfied employees.

Collaborative Intelligence

Share knowledge seamlessly across departments for faster and smarter decisions. As a smart assistant, Pharynx Hive empowers cross-team collaboration by improving alignment across your organization. It facilitates information sharing across departments, breaking down silos and foster transparency across your organization.

User-friendly interface

Pharynx Hive is designed with simplicity at its core, making it easy for anyone to use. Its clean, intuitive interface ensures smooth navigation with queries regarding internal workflows. Its employe-centric user-interface ensures easy access to information instantly. With Pharynx Hive, empowering teams is easier than ever.

NLP capabilities

Pharynx Hive leverages advanced Natural Language Processing to understand human queries with precision. It interprets varied sentence structures and multilingual inputs seamlessly. This ensures conversations feel natural and responses stay accurate across all topics. With NLP at its core, Pharynx Hive delivers a truly intelligent and conversational support experience.

Intent recognition

Pharynx Hive understands the true intent behind every query, not just the keywords. This ensures the response is always going to be context-aware and right to the user’s query. Its AI-powered capabilities analyze context to deliver accurate, relevant responses instantly. Smarter intent recognition means faster resolutions and more satisfied employees.

Collaborative Intelligence

Share knowledge seamlessly across departments for faster and smarter decisions. As a smart assistant, Pharynx Hive empowers cross-team collaboration by improving alignment across your organization. It facilitates information sharing across departments, breaking down silos and foster transparency across your organization.

User-friendly interface

Pharynx Hive is designed with simplicity at its core, making it easy for anyone to use. Its clean, intuitive interface ensures smooth navigation with queries regarding internal workflows. Its employe-centric user-interface ensures easy access to information instantly. With Pharynx Hive, empowering teams is easier than ever. 

User-friendly interface

Pharynx Hive is designed with simplicity at its core, making it easy for anyone to use. Its clean, intuitive interface ensures smooth navigation with queries regarding internal workflows. Its employe-centric user-interface ensures easy access to information instantly. With Pharynx Hive, empowering teams is easier than ever. 

NLP capabilities

Pharynx Hive leverages advanced Natural Language Processing to understand human queries with precision. It interprets varied sentence structures and multilingual inputs seamlessly. This ensures conversations feel natural and responses stay accurate across all topics. With NLP at its core, Pharynx Hive delivers a truly intelligent and conversational support experience. 

NLP capabilities

Pharynx Hive leverages advanced Natural Language Processing to understand human queries with precision. It interprets varied sentence structures and multilingual inputs seamlessly. This ensures conversations feel natural and responses stay accurate across all topics. With NLP at its core, Hive delivers a truly intelligent and conversational support experience. 

Intent recognition

Pharynx Hive understands the true intent behind every query, not just the keywords. This ensures the response is always going to be context-aware and right to the user’s query. Its AI-powered capabilities analyze context to deliver accurate, relevant responses instantly. Smarter intent recognition means faster resolutions and more satisfied employees. 

Intent recognition

Pharynx Hive understands the true intent behind every query, not just the keywords. This ensures the response is always going to be context-aware and right to the user’s query. Its AI-powered capabilities analyze context to deliver accurate, relevant responses instantly. Smarter intent recognition means faster resolutions and more satisfied employees. 

Collaborative Intelligence

Share knowledge seamlessly across departments for faster and smarter decisions. As a smart assistant, Pharynx Hive empowers cross-team collaboration by improving alignment across your organization. It facilitates information sharing across departments, breaking down silos and foster transparency across your organization.   

Collaborative Intelligence

Share knowledge seamlessly across departments for faster and smarter decisions. As a smart assistant, Hive empowers cross-team collaboration by improving alignment across your organization. It Facilitates information sharing across departments, breaking down silos and foster transparency across your organization.   

Blogs

Experience the power of AI with our agentic platform

Experience the power of AI with our agentic platform

Experience the power of AI with our agentic platform